A useful first enquiry is shorter than a specification. It is enough for us to tell you which service fits, and what is still unknown. The engineering form on this site asks for that, and nothing confidential.
The five things that change the answer
Say what the device must do. Say where it will be installed, because a pump house and an office are different supplies and different networks. Say the power source, the interfaces, and the connectivity you expect, such as GSM, Wi-Fi or a wired link. Say the target cost and the quantity you have in mind, even if both are rough. Say the stage: an idea, a written requirement, a prototype, or a product already being built.
Any schematic, prototype note or test report you already have will save a round of questions. Do not attach confidential design files in the form. Send those later, once you know who is looking at them.
What you can leave out
You do not need a block diagram, a part number, or a chosen microcontroller. If the stage is not sure yet, that is one of the options in the form. Component choice, the bill of materials and production support are discussed after the requirement is clear. They are part of the testing and production service, and they are confirmed in the proposal.
How a project is then split
Work here runs in five stages: envisage, development, verification, implementation, and support after the product is in use. Each stage has a checkpoint. The exact files you receive are written into the proposal. You can hire one stage, or the whole product.
If the question is about Driptel or Gardentel rather than a new design, use the product enquiry. It asks for the location, the pump and supply, the number of valves or zones, the power at the controller, and whether the site has a mobile network or Wi-Fi. Price, availability and installation are confirmed in a quotation. There is no online payment.
Call +91 73500 20304 or +91 73507 56200 if you would rather talk. Email info@saiagrotel.in. The office and factory are both in Bhosari, Pimpri-Chinchwad.